BC Game Seychelles uses account, technical, payment, gameplay and support information to operate the profile and its products. This page explains the main categories in practical terms.
Profile and Registration Information
- Email address or phone number.
- Username and country code.
- Connected login method such as Google or Telegram when used.
- Verification status and account settings.
These details support registration, login, recovery and account management. Return to the main BC Game Seychelles page to place this section within the complete account and product structure.
Security and Technical Information
- IP address.
- Browser and device information.
- Session information.
- 2FA status and security events.
Technical information can support login security, fraud prevention and stable operation of the account.
Wallet and Payment Information
Payment-related data can include Deposit method, blockchain network, crypto address, Transaction status and Withdraw request.
Use the TxID to identify a blockchain transfer during a normal review. The seed phrase and private key belong to the external wallet's control layer and should not be supplied for that purpose.
Promotional balances can also appear in Rollover when wagering remains active.
Casino and Sportsbook Activity
Casino creates records for games and rounds. Sportsbook creates tickets and settlement records in My Bets.
Keeping those histories separate makes it possible to review one Casino result or sports ticket without treating all account activity as one category.
Promotion and Bonus Information
- Bonuscode or Bonuslink claims.
- VIP status.
- Wagering progress.
- Expiry.
- Free Spins, vouchers or promotional balances.
These records explain why a reward exists and which campaign conditions are still attached to it.
Cookies and Browser Storage
Cookies can support language preferences, session stability, security, fraud prevention and technical analytics.
Clearing cookies can sign the user out or reset local preferences, but it does not remove Wallet, My Bets or other profile-side records.
Verification Documents
Send identity or verification files only through the in-account verification process, or through a submission route that official BC Game Support has specifically confirmed.
For routine cases, a precise TxID, ticket ID or round ID can reduce the amount of unrelated information that needs to be shared.
Connected Login Providers
If Google or Telegram is used for login, security on that external account also matters to BC Game access.
BC Game 2FA adds another layer after primary login but does not replace the security of the connected provider itself.
Shared Devices and Session Control
A browser that remains signed in can expose the same account even if the password was never shared.
- Use device screen lock.
- Sign out on shared devices.
- Protect the primary login method.
- Keep 2FA and recovery access available.
Support Communication
Support messages can include UID, TxID, ticket ID, round ID or verification context when those details identify a specific case.
Those identifiers are different from passwords, live authenticator codes, seed phrases or private keys, which are not needed for ordinary review.
Responsible Gaming Records
Self-exclusion and other Responsible Gaming controls can create records tied to the profile.
Those controls are different from Casino rounds, Sportsbook tickets or Wallet transactions.
Current Terms explain how the selected restrictions apply to account access.
Information Categories
| Category | Examples |
| Profile | Email, phone, username, country code, connected login |
| Security | IP, browser, device, session, 2FA |
| Payments | Deposit, crypto address, network, Transaction, Withdraw |
| Promotions | Bonuscode, VIP, Rollover, expiry |
| Support | Messages, recovery requests and case identifiers |
Why BC Game Uses Different Data Categories
A profile needs registration and Security data to identify access, Wallet data to process financial activity, Casino and Sportsbook data to record gameplay and tickets, and promotion data to apply campaign conditions.
Keeping those categories distinct also helps Support request only the information relevant to a particular issue.
Payment Data and Crypto Identifiers
A crypto transaction can include the asset, blockchain network, receiving address, amount and TxID.
Those details identify the transfer without giving control of the external wallet. A seed phrase or private key is fundamentally different because it can control assets.
Game and Ticket Records
A Casino round ID and a Sportsbook ticket ID describe different events. The account stores them in different product histories so a question about one does not require reconstructing the other.
This separation also reduces the amount of unrelated data needed when Support reviews a specific case.
Cookies Do Not Hold the Wallet Balance
Cookies can remember session or preference information on a device, but the Wallet balance and My Bets history belong to the BC Game account.
Clearing local browser data can sign the user out, but a correct login can restore access to the same profile-side records.
Security Events and Withdraw
Because Security controls access to the same profile that controls Wallet, a sensitive login change can affect financial functions.
The published procedure notes that password changes or disabling 2FA can create a temporary 24-hour withdrawal restriction.
Connected Accounts and Recovery
Google or Telegram login creates a relationship between the BC Game profile and the external account used for access.
Protecting that connected account and keeping recovery email or phone available helps preserve access to BC Game without replacing 2FA.
Why Promotional Data Has Its Own Category
A VIP reward, Bonuscode claim or Rollover condition can change the account without creating a payment transaction.
Keeping promotion records separate from Transaction history makes it clearer whether a balance change came from a campaign or from actual movement of funds.
Privacy and Product Usability Work Together
Good data separation also makes the product easier to use: My Bets answers a Sportsbook question, Transaction answers a Wallet question and Casino history answers a round question.
That means the user and Support can often work with one focused record rather than opening unrelated parts of the account.
Session Data Can Change without Changing the Account
Logging out, clearing cookies or changing browser preferences can alter the local session while the account-side records remain stored with the BC Game profile.
Privacy FAQ
Does Support need my seed phrase?
No. Wallet-control secrets such as a seed phrase or private key should stay outside ordinary BC Game support communication; transaction review can use identifiers such as the TxID instead.
Can I provide a TxID?
Yes. A TxID identifies the blockchain transaction without giving control of the external wallet.
Does clearing cookies delete my account?
No. It can sign you out or reset local preferences, but account-side Wallet, My Bets and promotion records remain associated with the profile.
Where should verification documents be sent?
Use only the verification flow displayed in the profile or a route confirmed by official BC Game Support.